INSIGHT DRIVEN SAFETY SOLUTIONS

Smart Relief

SmartRelief transforms replacement staffing into proactive, data-driven decisions that safeguard safety and performance.

The Challenge of Absentee Replacement

Even if a company’s core schedule is biomathematically sound, when supervisors fill in for absenteeism it often creates egregious risks—a weak link in your overall fatigue management system. A supervisor simply cannot know another person’s work schedule risk before calling them in to fill a position. In most cases, calling an employee who has finished their shift back to work results in a high-risk status for that employee and their crew. That begs the question: who then?

Smart Relief

SmartRelief – The Right Fit for Every Shift

When selecting the right person for the job, it is critical to ensure they are optimally alert and fit to perform safely. SmartRelief taps into the FIRM database to retrieve each employee’s historical work information and uses numerous metrics to determine the sustainable viability of each candidate. Based on current need, job type, historical status, current risk, future schedule impact, and more, it delivers a list of safe, alert, and qualified employees to choose from.

Key Features

Designed to Help You Make Safer, Smarter Staffing Decisions.

1

Targeted Replacement

When filling an absentee position, SmartRelief uses biomathematical modeling to determine the right person(s) for the job.

2

Strategic Safeguards

It establishes safeguards for calling employees to cover absenteeism—ensuring each relief person is fit-for-duty and compliant, with detailed logic analysis for precise decision making and audits.

3

Future Impact Consideration

In addition to examining an employee’s work history, SmartRelief factors in the projected schedule to assess how adding a shift will affect future work status.

4

Fatigue & Compliance Modeling

Utilizing fatigue models and enforcing regulatory rule regulations (such as PHMSA and ANSI 755), it classifies employees by availability—ensuring the selected candidate is safe, available, and compliant.

5

Proven Fitness-For-Duty Solution

By driving down fatigue risk, SmartRelief simplifies fatigue compliance and reduces traditional management hours.
How It Works

Seamlessly Integrated into Your Workflow

Discover how SmartRelief leverages real-time data and compliance checks to optimize your staffing decisions.

Plug-and-Play Integration

SmartRelief is a ‘plug and play’ module that taps into your company’s time and attendance system and employs the FIRM Biomathematical Model to determine the risk score for every employee—across every schedule throughout their employment.

Regulatory Integration

With built-in state and federal regulation codes, calculations check for any regulatory warnings or deviations for the proposed shift, with score card values reflecting the ‘cost’ of assigning the employee.

Instantaneous Visibility

When a scheduled shift goes uncovered, SmartRelief displays in real-time every qualified candidate from across all crews.

Comprehensive Database

The system builds a database categorising all employees by crew, job codes (including ancillary codes), and schedules.

Ordered Selection

By simply selecting the vacant job, supervisors instantly see a ranked list—from best to worst—of potential replacements based on risk availability for both the current and future shifts.

FAQ

Frequently Asked Questions

How is SmartRelief accessible for supervisors?
SmartRelief is installed on an in-house server and is accessible through any preferred web browser by authorized personnel.
Should the supervisor only pick the top person listed?
Supervisors are advised to rely on the ordered list, which ranks candidates from best to worst based on fatigue risk potential for current and future shifts. This removes subjective bias and ensures regulatory compliance in the selection process.
What is the lead time to install SmartRelief?
Installation requires mapping an API into your company’s time and attendance system, aligning with your web-based format, and loading a full-spectrum organizational chart by crews, job codes, areas, departments, and corresponding supervisors. The anticipated lead time is 2-3 weeks, depending on data access and client-provided information.
Are there additional features available?
Yes. If employee contact information is provided, SmartRelief can display it on demand for each replacement candidate. Additionally, it can be loaded with your custom protocols and internal regulations, and it generates comprehensive reporting for auditing purposes.